After the Sale - Who Do You Contact?

Once you are settled in your new home and you have questions or concerns that require a service call, clients always wonder “who do we contact”?  The answer is: Your Builder.

Just because you are settled in your new home, your builder should not abandon you. If you chose a caring, professional builder, they will contact trades and/or suppliers as needed and co-ordinate any scheduling required and/or provide you with any contact information you may need.

A good builder will include a New Home Warranty for a period of year from completion of the dwelling.  Products and systems are warranted as per the warrants by the manufacturer or supplier. A builder who uses brand name products and systems may be able to help you with warranty for many years!

Keith Sawlor Sawlor Built Homes Custom Home Builder in Nova Scotia

Keith Sawlor

Keith Sawlor is the second generation Owner of Sawlor Built Homes. With more than 35 years experience building custom homes in Nova Scotia, Keith has built a team that mirrors his professional knowledge and values.

Keith is a Certified Residential Builder who is also certified with many leading industry organizations. He is a Passive House Institute US (PHIUS) Certified Builder, a Net Zero Energy (NZE) Certified Builder, a Natural Resources Canada (NRCan) R-2000 Certified Builder, and a Certified Aging in Place Specialist (CAPS).

Keith is a Board Member of the Atlantic Home Warranty Program as well as the Canadian Home Builders' Association Nova Scotia. He is involved in many other industry programs and associations, such as the Canadian Home Builders’ Association National, Safety Services Nova Scotia and Better Business Bureau.

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From the beginning it was clear that Keith understood that we were not looking for a contractor to build us a house, instead Jennifer and I wanted a contractor to...

Alan & Jennifer


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