Customer Choice

Keith Sawlor, April 29, 2013 | Posted in Research; Tagged Builders, Awards

I’ve written previously in several articles in our blog that the very best way to select a Builder is by listening to what past and current clients have to say, in the form of referrals. That is also why we make client testimonials available to you on our website. Of course, there are other cues you can use in making a builder choice.

 Keeping with the theme of focusing on what actual custom home owners are saying, you might consider “Customer Choice” based Industry Awards. The Atlantic Home Warranty program has a Customer Choice award which is based entirely on a survey of 26 questions that ask about the homeowners experience with their builder and the homeowner’s judgment of the builder in regard to service, courtesy, knowledge, accuracy and responsiveness by sales, office, construction and service staff. Overall judgment is (we think) well measured as well by asking if the homeowner would build another home or recommend the builder to family and friends.

While all our many awards make us feel great about the our hard work our team pours into making happy, satisfied new custom homeowners, we think none of them can compare, or give you better reassurance, than our five Customer Choice Award.

If you have any questions about custom homebuilding feel free to ask!

Keith Sawlor

Keith Sawlor is the second generation Owner of Sawlor Built Homes. With more than 35 years experience building custom homes in Nova Scotia, Keith has built a team that mirrors his professional knowledge and values.

Keith is a Certified Residential Builder who is also certified with many leading industry organizations. He is a Passive House Institute US (PHIUS) Certified Builder, a Net Zero Energy (NZE) Certified Builder, a Natural Resources Canada (NRCan) R-2000 Certified Builder, and a Certified Aging in Place Specialist (CAPS).

Keith is a Past Board Member of the Atlantic Home Warranty Program as well as the Canadian Home Builders' Association Nova Scotia. He is involved in many other industry programs and associations, such as the Canadian Home Builders’ Association National and Better Business Bureau.